Refund policy

If there's something you're not happy with, please email us within 24 hours of receipt of order at winestore@theheritageperth.com.au . If there is something wrong with your item, please attach a photo so we can better understand what went wrong.

Unfortunately we can't offer a refund for any items if you simply change your mind.

If you need to dispute a payment, discuss your refund options or any imposed return limitations please email us at winestore@theheritageperth.com.au

FEEDBACK & COMPLAINTS

Let us know how we can do better, we love feedback. Email us at winestore@theheritageperth.com.au

JOIN OUR MAILING LIST

The Heritage mailing list will keep you up to date with menu releases and specials for the Wine Bar & Restaurant and Bobèche Cocktail Bar.

The Wine Club mailing list will share all things wine-related, including new arrivals, limited allocations, and in-store tastings. Plus, you'll receive 10% off wine in-store and online.

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Refund policy

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